Outreach Engine LLC (“Outreach Engine,” “we,” “us,” or “our”) respects the privacy of individuals whose personal information we collect and process.
This Privacy Policy describes how Outreach Engine collects, uses, discloses, retains, and protects personal information in connection with our website, services, and business operations.
1. Information We Collect
Depending on how you interact with Outreach Engine, we may collect the following categories of information:
Contact and business information, including:
- Name
- Business email address
- Business telephone number
- Job title and department
- Employer or organization
- Professional profile information, such as publicly available LinkedIn information
Information provided directly to us, including information submitted through website forms, email correspondence, meetings, sales conversations, or other communications.
Business prospect information processed as part of services we provide to our clients. This may include professional contact information supplied by our clients or obtained from publicly available sources, licensed business data providers, professional networks, and other lawful sources.
Website and technical information, which may include IP address, browser type, device information, pages visited, referring pages, approximate geographic information, and information collected through cookies or similar technologies.
We generally focus our prospecting and marketing services on professional and business contact information rather than sensitive personal information.
2. How We Obtain Information
We may obtain personal information:
- Directly from you
- From our clients
- From publicly available business and professional sources
- From business information and data providers
- From professional networking platforms
- Through our website and related technologies
- From service providers supporting our business operations
When Outreach Engine performs services for a client, we may also process information provided or controlled by that client in accordance with our agreement with them.
3. How We Use Information
We may use personal information to:
- Provide and operate our services
- Conduct business to business sales and marketing activities
- Identify and communicate with relevant business professionals
- Conduct outreach through email, telephone, professional networking platforms, and other business communication channels
- Manage outreach campaigns on behalf of clients
- Respond to inquiries and requests
- Schedule and conduct meetings
- Maintain customer and prospect relationships
- Measure and improve campaign performance
- Maintain and improve our website and services
- Detect misuse, fraud, or security threats
- Comply with contractual and legal obligations
- Establish, exercise, or defend legal claims
Where required by applicable law, we rely on an appropriate legal basis for processing personal information.
4. Client Data and Our Role as a Service Provider
Outreach Engine provides outsourced sales development, demand generation, account based marketing, lead generation, and related services to business clients.
In providing these services, Outreach Engine may process business contact information on behalf of a client.
Where Outreach Engine processes personal information solely on behalf of a client, the client may determine the purposes and means of processing and Outreach Engine processes that information according to the client’s instructions and our contractual obligations.
Depending on the applicable privacy law and circumstances, Outreach Engine may therefore act as a service provider, processor, contractor, or similar role.
Individuals seeking to exercise rights relating to information controlled by one of our clients may be directed to the applicable client.
5. How We Disclose Information
We may disclose personal information to service providers and vendors that help us operate our business and provide our services.
These may include providers supporting:
- Customer relationship management
- Email and business communications
- Sales engagement and outreach
- Business data and enrichment
- Professional networking outreach
- Scheduling
- Cloud hosting and storage
- Analytics
- Security and fraud prevention
- Calling and telecommunications
- Other business operations
These providers may process information only as permitted by their agreements with us and applicable law.
We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, governmental request, or to protect the rights, property, or safety of Outreach Engine, our clients, or others.
We may disclose information as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
6. Sale and Sharing of Personal Information
Outreach Engine does not sell personal information for monetary consideration as part of its ordinary business operations.
We may use third party services to perform business functions, including marketing, analytics, communications, and sales activities.
Certain privacy laws define terms such as “sale” or “sharing” more broadly than an ordinary exchange of information for money. Where applicable law treats a particular disclosure as a sale or sharing of personal information, we will provide any rights and choices required by that law.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services to our clients, maintaining business records, complying with legal and contractual requirements, resolving disputes, and enforcing agreements.
Retention periods may vary depending on the type of information, the nature of our relationship with the relevant client or individual, and applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it.
8. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We also use third party service providers to support portions of our technology infrastructure and business operations.
No method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you reside and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request information about how we collect, use, or disclose personal information
- Object to or restrict certain processing
- Opt out of certain uses or disclosures where applicable
- Withdraw consent where processing is based on consent
- Receive a portable copy of certain information where required by law
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
10. Marketing Communications and Outreach
Outreach Engine and our clients may use business contact information to communicate with professionals regarding products, services, events, research, or other business related opportunities.
Where required by applicable law, individuals may opt out of marketing communications.
For email communications, you may use the unsubscribe mechanism included in the communication where available or contact us directly.
For outreach conducted on behalf of one of our clients, we may communicate an opt out request to that client or update the applicable campaign records.
12. California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on the applicability of those laws, these rights may include requesting information regarding the categories or specific pieces of personal information collected, requesting deletion or correction, and opting out of certain sales or sharing of personal information.
California law also provides protections against discriminatory treatment for exercising applicable privacy rights.
Requests may be submitted using the contact information below.
We may request information reasonably necessary to verify your identity and process your request.
13. International Data Transfers
Outreach Engine and the service providers we use may process information in countries other than the country in which an individual is located.
Where required, we take appropriate measures designed to provide protection for personal information transferred internationally in accordance with applicable privacy laws.
14. Children’s Privacy
Our services are intended for businesses and business professionals and are not directed toward children.
We do not knowingly collect personal information from children through our business services.
If we learn that we have inadvertently collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to delete it.
15. Third Party Websites and Services
Our website or communications may contain links to third party websites or services.
Outreach Engine is not responsible for the privacy practices of third parties. We encourage individuals to review the privacy policies of third party services before providing personal information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Material changes may be communicated through our website or by other appropriate means where required.
17. Contact Us
Questions about this Privacy Policy or requests concerning personal information can be submitted to:
Outreach Engine LLC
New Mexico, United States
Email: support@outreachengine.co
Website: outreachengine.co