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Outreach Engine

Definition

What is SDR Outsourcing?

The short answer

SDR outsourcing is the practice of using an external sales development team to handle prospecting, outreach, qualification and meeting setting instead of recruiting and managing those reps in house. The provider supplies the people, process, tooling and management while the client keeps ownership of closing.

Key figure

40%

The average seller spends 40% of their time actually selling; for Gen Z reps it is 35%.
Salesforce, State of Sales 2026

Why it matters

More qualified meetings without adding SDR headcount, from a dedicated team that prospects, qualifies and books as an extension of yours.

Put it to work

Where sdr outsourcing matters on a program.

Research

What the research says

  • 40%

    The average seller spends 40% of their time actually selling; for Gen Z reps it is 35%.

    Salesforce, State of Sales 2026, Feb 2026. 4,050 sales professionals, surveyed August to September 2025.

  • 1.7x

    Top performing sellers are 1.7x more likely to use prospecting AI agents, and 54% of sellers have already used agents.

    Salesforce, State of Sales 2026, Feb 2026. 4,050 sales professionals, surveyed August to September 2025.

  • 40%

    Median annual SDR attrition was 40% in 2024, and only 60% of SDRs were at quota, the lowest in the study's history.

    The Bridge Group, SDR Models, Motions & Metrics 2025, Feb 2025. 351 B2B companies.

See the full research library

Related terms

The full glossary

Further reading

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